Terms & Conditions

Welcome to The Herbalist. By accessing or purchasing from our website (www.theherbalist.co.za), you agree to the terms outlined below. Please read them carefully before using our services.

1. Use of the Website

2. Orders & Payment

3. Returns & Refunds

4. Intellectual Property

5. Third-Party Services

6. Limitation of Liability

7. Your Account & Data

8. Governing Law

9. 🌐 Your Privacy Rights

10. Contact Us

1. Use of the Website

By using our site, you confirm that:

- You are at least 18 years old or have permission from a parent/guardian.

- You agree not to misuse the site, copy or resell its content, or interfere with its operation.

 

We reserve the right to update, suspend, or remove parts of the site without notice.

2. Orders & Payment

When you place an order, you:

- Agree that all information provided is accurate and complete.

- Authorize us to charge your payment method for the total amount.

All prices are listed in ZAR and may change at any time. Your order is confirmed only when you receive an official confirmation email or SMS.

3. Returns & Refunds

We offer a 60-day return window from the date of purchase for first-time buyers of a product — even if opened. To request a return, contact our support team via WhatsApp before sending any items back.

4. Intellectual Property

All content on this website — including images, logos, text, and product names — is the property of The Herbalist or our licensors. You may not copy, distribute, or reuse any part of the site without written permission.

5. Third-Party Services

We may link to external websites or use services (e.g., payment gateways, ad platforms). We are not responsible for their content, privacy practices, or performance. Use them at your own risk and refer to their own terms and conditions.

6. Limitation of Liability

To the fullest extent allowed by law, The Herbalist is not liable for:

- Indirect, incidental, or consequential damages

- Loss of data, income, or profits resulting from your use of the site or products

All products are sold "as is" and we make no guarantees beyond what’s stated on the website.

7. Your Account & Data

You are responsible for maintaining the confidentiality of your account. For how we handle your personal data, please read our Privacy Policy.

8. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved in South African courts.

9. Changes to These Terms

We may update these Terms occasionally. If we do, we’ll post the updated version here. Continued use of our site means you accept any changes.

10. Contact Us

If you have any questions, reach out to our support team:

📧 Email: info@theherbalist.co.za

💬 WhatsApp: 074 882 0903

🌐 Contact Page
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Disclaimer:

Reader assumes the responsibility to consult health care practitioners or do their own research regarding any products which claim to support and maintain health and general wellbeing and which concur with their beliefs and understanding. Regards, The Herbalist International (Pty) Ltd