Frequently Asked Questions

Explore our FAQs below for quick answers to common questions. If you need further assistance, feel free to reach out via WhatsApp or email, we’re always happy to help.

Shipping

We offer one collection option and two delivery options for your convenience:

PostNet Click & Collect – R60
Delivery takes 1–3 business days after dispatch to your selected PostNet branch. You will be notified by PostNet once your order is ready for collection.

Aramex Economy Shipping
Our standard delivery option takes 2–5 business days after dispatch.

Express Shipping
Our express delivery option takes 1–3 business days after dispatch depending on the area.

Shipping Costs:
Shipping is calculated at checkout using a rate calculator based on your location. Costs typically range between R69 – R85.

Please note: For regional or outlying areas, alternative delivery arrangements may be made to ensure successful delivery, so delivery times may vary. If you’re unsure, you’re welcome to contact us on WhatsApp for assistance and updates.

At this time we can only ship in South Africa 🇿🇦

However if you are from another country, please reach out to us on whatsapp or email and we will try and make a plan.

Payment Options

1. Card | Apple Pay | Google Pay | Capitec Pay | Buy Now, Pay Later
Securely pay using your debit/credit card or supported digital payment methods for a fast
and seamless checkout experience.

2. Pay with Ozow EFT
Instantly pay directly from your bank account using Ozow’s secure EFT payment gateway.

3. Pay with Zapper
Quickly and securely complete your payment using the Zapper app.

4. Pay with Payflex or Pay by Bank (EFT Option)
Split your payment into interest-free instalments with Payflex or choose a direct online EFT
bank payment option with Peach Payments.

Refunds

Please click here to see our refund policy.

Where Are You Based?

We manufacture our products in Durban, South Africa. However if you want to find our products in a physical store near you, please visit the Retail Stores page